CMP includes an automated email dispatch engine that triggers transactional messages for critical user and infrastructure events — such as account onboarding, service provisioning, VM lifecycle operations, invoice generation, payment failures, and security notices.
The Low Infra Credit Notification alerts prepaid customers when their available infra-credit (wallet) balance falls below a configured amount. That helps customers top up before services are affected by low or negative balance.
The CMP notification system keeps cloud provider administrators and end customers informed about critical platform events, service lifecycle changes, and financial activities. The system delivers timely alerts across two primary channels: Email Notifications and System Notifications (In-App Alerts).
System Notifications (System Alerts) provide real-time, in-app notifications and operational alerts directly within the CMP administration console and customer portal. Unlike asynchronous email messages, system notifications surface immediately in the web interface to inform users of high-priority events, background job completions, and security or billing notices.