Reseller
CMP supports Reseller and Vendor partner account types in addition to end Customers. Resellers get a white-labeled portal and control customer billing; vendors onboard customers on the provider portal and are billed for aggregated customer usage.
Known limitations — not bugs
Several reseller capabilities are not available yet or are under review / QA. Treat them as documented product limits until future releases — see Current limitations. Do not report these as defects unless behaviour differs from this documentation.
Pages in this section
| Page | Purpose |
|---|---|
| Reseller vs Vendor | Side-by-side comparison: onboarding, portal, packages, pricing, customer billing |
| Reseller billing | Provider → reseller and reseller → customer billing, payment modes, quotas, tax, limitations |
Quick comparison
| Reseller | Vendor | |
|---|---|---|
| Portal | Own whitelisted URL | Provider’s URL |
| Customer billing | Reseller bills customers (invoices) | No customer invoices — vendor is billed |
| Package pricing | Can change prices / add margin on assigned plans | Cannot change provider-assigned prices |
| Create own plans | No — only change existing assigned plans | No |
Full matrix: Reseller vs Vendor.