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enable_phone_input

Enable Phone Input is the primary global setting for phone number fields across the platform. When it is off, all phone inputs — billing phone, profile phone, signup phone, and related fields — are hidden.

Path: Admin Panel → Global Settings

SettingValue
Flag nameenable_phone_input
Typical valuestrue / false
UI labelEnable Phone Input

Where this applies​

When enable_phone_input is false, phone fields are hidden consistently across:

  • Admin Portal
  • Customer Portal
  • Partner Portal
  • Registration and onboarding flows
  • Profile and billing detail panels

Applies to billing phone, profile phone, signup phone, and related phone fields.

Behaviour​

ValueResult
true (On)Phone input fields are enabled and can be shown on applicable forms
false (Off)Phone input fields are disabled and hidden across the platform. Users are not prompted to enter a phone number

When enable_phone_input is false, phone fields do not appear — regardless of hide_billing_phone.

Relationship to hide_billing_phone

hide_billing_phone has no additional effect while Enable Phone Input is off. Use hide_billing_phone only when you want to hide billing phone specifically while other phone fields (profile, signup) remain visible — and only when enable_phone_input is true.

How it works with hide_billing_phone​

Enable Phone InputHide Billing PhoneBilling phone field
falsefalseHidden
falsetrueHidden
truefalseVisible
truetrueHidden

When both settings are false (default), the platform uses standard behaviour: phone fields are visible where configured, billing phone is visible on applicable forms, and other validation rules apply.

Configure​

  1. Go to Admin Panel → Global Settings.
  2. Search for enable_phone_input (UI: Enable Phone Input).
  3. Set Value to true to allow phone fields platform-wide, or false to hide all phone inputs.
  4. If phones are enabled, review hide_billing_phone if you need to hide billing phone only.
  5. Save and verify on registration and profile forms in the Customer Portal.