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Backup Architecture FAQ

Concept-only answers. Full comparison: Backup and Recovery.

How do CloudStack VMs get backed up in CMP?​

When Backup and Recovery is configured on CloudStack, CMP uses CloudStack APIs. The customer schedules, runs, and restores backups from the VM in CMP — no agents, no separate backup dashboard.

CloudStack may use a backend plugin (Veeam, Networker, NAS) at the platform level — that is operator infrastructure, not something the customer configures. See CloudStack Backup and Recovery.

What is Veeam VSPC in CMP?​

A separate backup product. CMP creates the VSPC account and credentials. The customer then manually installs agents and sets up backup jobs in the Veeam dashboard.

It is not automatic backup for CloudStack VMs deployed through CMP.

Will CloudStack VM backup use our Veeam VSPC integration?​

No — not automatically. VSPC and CloudStack-integrated backup are different models:

CloudStack VM backupVeeam VSPC
Managed fromCMP on the VMVeeam dashboard
AgentsNot requiredCustomer installs
CMP roleBackup via CloudStack APIsAccount + credentials only

Do we need CloudStack integrated with Veeam separately?​

For integrated CloudStack VM backup, Backup and Recovery is configured on CloudStack by the platform operator (CloudStack admin). That is separate from connecting Veeam VSPC in CMP.

Customers using CloudStack-integrated backup do not use the VSPC dashboard for those VMs.

Can a customer use both?​

Yes — as two independent services:

  • VM backup through CloudStack/OpenStack in CMP
  • A separate Veeam VSPC plan with manual setup in Veeam

They are not one combined workflow.

What about OpenStack?​

Same concept as CloudStack: when backup/snapshot services are available on OpenStack, CMP integrates through OpenStack APIs — customer works from CMP, not from a separate agent-based product.

Is VM Backup disabled by default?​

Yes. During onboarding, StackConsole leaves VM Backup off until the cloud provider chooses a model and completes CloudStack prerequisites. See Provider decision.

What is the difference between backup schedules and snapshot schedules?​

Both live under Virtual Machines → Schedules, on different tabs:

TabCreatesBilling
Instances Backup SchedulesVM backups (Backups list)VM Backup package
Volume Snapshot SchedulesVolume snapshots (Snapshots list)Volumes Snapshot package

See Schedules.

What does Type: Manual mean on the Backups list?​

Not a separate product. Manual = backup triggered on demand (Run now or Take One Immediate). Schedule = backup created by the timer. Same VM Backup billing. See Manage backups.