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Billing Overview

CMP billing has three layers that work together:

Rate Card (what it costs)  →  Billing Cycle (how often)  →  Payment Mode (how customer pays)
         ↑                              ↑
    Billing Rules (policies that adjust or enforce charges)
LayerQuestion it answersDocumentation
Billing Settings (admin)See generate_prepaid_reciept, enabled payment modes, billing rulesBilling Settings
One Account One InvoiceConsolidated monthly invoice for postpaid/manual (enable_one_account_one_invoice)OAOI
Customer Billing DashboardEnd-customer Billing UI, Account Statement, Usage DetailsCustomer Billing Dashboard
Rate cardsWhat packages exist and what do they cost?Rate Cards
Billing cyclesHourly through tri-annually?Billing Cycles
Payment modesPrepaid, postpaid, or manual payment?Payment Modes
Billing rulesHow charges are calculated (pro-rata, etc.)?Billing Rules
Invoice SettingsBranches, invoice branding, tax, invoice numbers, termsInvoice Settings
Payment gatewaysWhich provider collects payments?Payment Gateways
Stoppable servicesDo compute charges pause when a VM/K8s is stopped?Stoppable Services
Low infra credit notificationsPrepaid wallet below threshold alerts?Low Infra Credit Notifications
Free trialsOffer VMs / volumes / licenses at no cost for a limited period?Free Trials
Auto PayPrepaid auto top-up from saved payment method?Auto Pay
Disciplinary actionsFreeze, suspend, terminate for overdue / negative balanceDisciplinary Actions
Quick start — new provider setup
  1. Create rate cards and configure all package prices with billing cycles
  2. Set global rules — bandwidth threshold, backup billing, and other settings in Billing Rules (note: plan_ip_billing is deprecated; charge IPs separately — see IP Address packages)
  3. Configure Payment Mode Settings with StackConsole — decide which modes are available per account type before go-live — see Payment Mode Settings
  4. Configure payment gateways and currency top-up amounts in Settings → Billing Setup
  5. Onboard test customer → provision VM hourly and monthly → verify wallet or invoice behaviour
  6. Review Billing FAQs for common customer questions

Payment modes (summary)​

ModePayment model
PrepaidCustomer tops up wallet; usage deducted in real time. Low infra credit notifications alert when balance falls below a threshold.
PostpaidUsage tracked; invoiced at cycle end; card can auto-charge
ManualCustomer pays offline; admin verifies and marks invoices paid

See Payment Modes.

Billing cycles (summary)​

CycleDurationInvoice timing
HourlyPer hourEnd of month (consolidated)
Monthly1 monthOn service creation
Quarterly3 monthsOn service creation
Semi-annually6 monthsOn service creation
Annually12 monthsOn service creation
Bi-annually24 monthsOn service creation
Tri-annually36 monthsOn service creation

Always hourly: VM_SNAPSHOT, BS_SNAPSHOT, BACKUP, BS_BACKUP, BANDWIDTH, ACCOUNT_TEMPLATE, ISO

See Billing Cycles.

Key billing rules (summary)​

RuleSetting
IP charged separately from VM (recommended)Default / deprecated plan_ip_billing = true — bill via IP Address packages; do not rely on bundling IPs into the VM package
Free bandwidth allowanceCloud Provider Setup → Free Bandwidth Threshold
Custom package minimum priceUnit pricing ≥ predefined package
Coupon discount durationFirst billing cycle only
Tax exempt (testing)Customer → Billing Setup → Is Tax Exempted?

See Billing Rules.

Pricing formulas​

CMP derives hourly and yearly prices from monthly using 30.5 × 24 = 732 hours per month.

See Pricing Formulas.

Documentation in this section​