hide_billing_phone

Hide Billing Phone removes the billing phone number field from organization and billing forms. It applies only when enable_phone_input is also enabled (true).

Path: Admin Panel → Global Settings

Setting	Value
Flag name	hide_billing_phone
Typical values	true / false
UI label	Hide Billing Phone
Depends on	enable_phone_input must be true for this flag to change billing phone visibility

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Where this applies

When enabled, billing phone fields are hidden consistently across:

• Admin Portal
• Customer Portal
• Partner Portal
• Registration and onboarding flows
• Profile and billing detail panels

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Behaviour when enabled (true)

• Billing phone number fields are not displayed on organization and billing forms.
• Users are not prompted to enter a billing phone number.
• Forms can be submitted and saved without interruption.
• Applies only when enable_phone_input is true. If phone input is disabled platform-wide, billing phone is already hidden and hide_billing_phone has no additional effect.

When false (and enable_phone_input is true), billing phone fields can be shown on applicable forms subject to other validation rules.

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How it works with enable_phone_input

Enable Phone Input	Hide Billing Phone	Billing phone field
false	false	Hidden
false	true	Hidden
true	false	Visible
true	true	Hidden

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Contact phone sync

When billing phone is hidden, CMP keeps billing contact data aligned from the account contact phone:

• On billing address save, the contact phone is copied to the billing address.
• On a later contact phone update, that value is copied to the billing address again.

This applies when phone input is enabled and users can maintain a contact phone elsewhere on the platform.

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Existing data

Enabling this setting hides the field from edit forms but does not remove previously saved billing phone numbers from customer records. Read-only summary or view-only sections may still display a saved billing phone.

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Configure

1. Go to Admin Panel → Global Settings.
2. Confirm enable_phone_input is true if you need phone fields elsewhere but want billing phone hidden.
3. Search for hide_billing_phone (UI: Hide Billing Phone).
4. Set Value to true to hide billing phone, or false to show it again (when Enable Phone Input is on).
5. Save and verify on a billing or registration form.

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Related

• enable_phone_input
• hide_postal_code
• Global Settings overview